Whiting & Birch Ltd hold personal data on the following:
1. Customers who have purchased books, journals or conference places from us, or other services;
2. Persons who have requested to join our mailing list. whether through this website, by email, by letter, or through our mailing list application form at conferences and other events;
3. Authors, editors, reviewers and referees of manuscripts, and Editorial Board members;
Data includes names, addresses, telephone numbers and email addresses, and may also include information on fields of professional interest.
Data is used as follows:
1. To fulfill subscriptions, enable the delivery of books, and manage conference reservations;
2. To manage the editorial processing of material for publication, and to assist the development of editorial and promotional plans;
3. To inform those on whom we hold data of current and future publications and events of possible interest to them;
4. To communicate with customers and suppliers as necessary.
We do not rent out or sell customer data.
Data storage and retention
1. Electronic data is stored on our own computers, and regularly backed up;
2. Computers are kept in secure premises to which only authorised members of the company have access;
3. ‘Hard copy’ data is securely stored. Paper records are sent for secure destruction after two years unless there are statutory requirements to keep them for longer.
Outside suppliers may be used for the following:
1. Dispatch of orders to customers;
2. Management of promotional mailings and emailings;
3. Provision of a platform for online subscriptions to our journals;
4. Provision of on-line manuscript processing systems.
5. Management of conferences sponsored by Whiting & Birch Ltd.
All EU suppliers conform with the requirements of the Data Protection Directive. Suppliers outside the EU operate to similar standards.
Subject access requests
1. You may request a copy of your personal data held by Whiting & Birch. Enquiries about personal data held should be addressed in the first place to David Whiting, Director, Whiting & Birch Ltd (firstname.lastname@example.org).
2. Before releasing data we will determine that persons requesting information on their personal data held are, in fact, who they claim to be, and entitled to receive the requested information.
Disclosure of data to public authorities
Before responding to any demand by a governmental agency for the release to them of personal data, we will take advice to establish whether we are legally obliged to respond to the request. We will also establish that the demand is from a genuine source.